The microphone does not work on Android: the main reasons and solutions to problems

The speaker and microphone are the most key components of a mobile smartphone. It is impossible to ignore the failure of this module. If the microphone on the phone does not work, then the owner of the equipment simply loses the opportunity to communicate with the outside world. Usually, with such breakdowns, the interlocutor may not hear you at all or hear you only partially. Instead of you, some noises and extraneous sounds may be heard.

Settings and adjustments do not lead to any result. We'll have to look for the problem in other directions.

What to do

If the microphone on your device suddenly stops working, then you need to try to understand what exactly the problem is. Let's consider the most likely situations:

• They can't hear you well. This means that everything works, but the sound itself is greatly distorted. Usually the reason lies in obstacles that interfere with the normal passage of sound waves. Most likely, the sound trap (a small hole in the body) is clogged. We clean the sound guide channel and try to communicate with the interlocutor. This may fix the problem.
• The sound disappears periodically. This means there is poor contact in the system. This happens under the influence of moisture or if one of the wires is too oxidized. The reason may be poor-quality soldering after a previous repair. In any case, such a breakdown can only be solved in a workshop.
• Perhaps the part is completely broken and the assembled module will have to be replaced.
• The microphone does not work in a certain program. This can be encountered in applications such as Skype, Whatsapp, Tango, Viber. Most likely, the problem is in the operation of a specific program.
• Operating system problems. The gadget mistakenly believes that a headset is connected and tries to record sound from a non-existent microphone. You can try clearing your device of some apps or even resetting everything to factory settings.

After updating to the beta version of iOS or downloading some software, your phone's microphone suddenly stops working? In this case, there is a solution - the Tenorshare ReiBoot program.

Tenorshare ReiBoot is the best program that allows you to solve the most common problems such as iTunes stuck (Enter Recovery Mode) and get your iOS device back up and running (Exit Recovery Mode). These operations are performed literally in one click, saving personal data and without asking for a password. Tenorshare ReiBoot additionally solves the problem of black (blue, frozen, etc.) screen and stuck on the logo, reset and unlock and more than 150 more crisis cases that even iTunes cannot cope with.

Tip: If you are an Android device user, you can use Tenorshare ReiBoot for Android to solve the problem.

The step-by-step instructions are simple:

• Step 1. Install the latest version of the program on your computer. Launch the program and connect your iPhone to your computer using a USB cable.
• Step 2. After recognizing the device, click the “Start” button.

• Step 3. By default, the program is set to Standard Repair.

• Step 4: After downloading the required files, click on the “Fix Now” button. Wait for the process to complete.

To find out for yourself whether the problem is in the OS or in the hardware, connect the headset.

If audio recording on the headset functions normally, then the problem is with the smartphone.

What to do if the microphone on your Android tablet does not work

The reasons for the malfunction listed above also apply to tablets equipped with the Android operating system. See what a faulty spare part looks like when removed from your gadget.

What to do if your Samsung phone falls into water?

The diagnostic methods are similar to those we used on smartphones. The easiest way to do this is to use Skype and its services. Water, damage, software conflicts and incorrect settings can all lead to disaster. You will lose the ability to use voice communication, which is sad.

The design of a tablet is more complex than that of a smartphone, so we do not recommend opening the case yourself and trying to clean or fix something. You are unlikely to achieve success, and you can easily make your situation worse. So go to a specialist if the microphone does not work during a conversation - it’s more reliable. And don't forget about safety precautions. Carry your tablet in a case, do not drop it, and stay away from water. Install licensed software, wipe the device with wet wipes. Update the operating system itself periodically.

Exposure to moisture

A common problem is liquid getting inside the device. In this case, it is possible that moisture got into the headphone jack along with the microphone. Then, even when the headset is turned off, the smartphone can show that the headphones are on. It will be quite difficult to fix the problem yourself. The standard folk method of drying with a hairdryer will only accelerate damage to the circuit boards, dispersing moisture throughout the gadget. In this case, it is best to immediately contact the service center.

Why the microphone does not work on Android - the main reasons

A microphone malfunction in Android OS may be due to hardware or software reasons. What to do if you can't hear the other person? We list the most common phenomena:

• mechanical damage;
• clogging;
• moisture inside the telephone case;
• consequences of unsuccessful cleaning;
• software glitch.

It is difficult for an ordinary person to deal with hardware problems in a phone; it is better to contact a service center. Software problems can be resolved by changing or resetting settings, flashing the firmware, or upgrading the operating system. Each situation on Android should be considered autonomously.

Replacing the microphone

If the fault has not been resolved, then perhaps there is no contact somewhere inside or the part itself is damaged. Before you begin the replacement process, you need to find a working microphone. You can look for it in service centers or at a flea market. It is not recommended to start replacing a part without appropriate experience.

What you need

A very common case is poor soldering of smartphone contacts and even mechanical damage. In any case, it will not be possible to do without disassembling the device. For disassembly you need:

• Phillips screwdriver.
• Flathead screwdriver.
• Soldering iron and everything else for soldering (solder and rosin).
• Stationery knife.

You can begin the replacement process. To do this you need:

• Remove the back cover, remove the battery, flash and SIM cards.
• Using screwdrivers, find the screws and unscrew them.
• Very carefully remove the parts of the case that block our access to the board. After this, you need to find a microphone, it is small and round, resembles a small tablet in appearance and is attached with a thin cable. There is usually a special groove in the housing for it.
• We take out the broken part. We unsolder it as carefully as possible and install a new one in its place. This should fix the problem.
• Now we assemble the gadget very carefully, trying not to lose a single screw.

Check for updates

Why don't calls on WhatsApp work? If the call option is not available or errors often appear during calls: the call is not displayed, the black screen lights up, you need to check the version of the messenger.

With an outdated build of WhatsApp, you may encounter various problems, including unstable video calls. To fix the error, just update to the latest version.

It is recommended to update WhatsApp through the built-in App Store or Play Store. To do this, go to the service and find the messenger through the window above. Go to the description card, a refresh key will appear on the screen.

The sound trap is dirty

If such a breakdown occurs, sound will not be recorded in any applications. And even when talking on the phone, no one will hear you.

The sound trap is a small hole usually located at the bottom of the device. It picks up the sound and directs it to the microphone. Often, all sorts of debris gets into the hole: dust or grease. As a result, the purity of the captured sound suffers or the sound disappears altogether.

Check from time to time to see if there is any contamination here. You don't need to disassemble your phone for this. It is enough to blow thoroughly. Or use a fine needle. Just do this very carefully so as not to accidentally damage the device.

The microphone works fine, but I would like to increase its sensitivity

It is better to make this decision with caution and implement it carefully. You can download the Volume+ application, but for more serious changes, use the engineering menu. Note that increasing the sensitivity will not help when the microphone is faulty.

• Open the engineering (service) menu in the phone number dialing section. The combination of numbers depends on the smartphone manufacturer. If you don't find the manufacturer's code for your model in articles and forums, try a combination of other popular developers.
• Select the “Audio” section – “Normal mod” (normal mode, not a loudspeaker, for example) – “Type” (volume) – “Mic” (microphone) – “level” (the level by how much the volume will increase when the sound is increased in games, when talking, etc.).
• Set level 6.
• Value is 0~255 set to 64.
• Save the changes by clicking on “Set”, confirm with “ok”.
• Find the highest acceptable value for the “Max vol” (maximum volume) column of your smartphone model. Please indicate it in this column.
• Exit the engineering menu as you would any other application.

Video calls keep disconnecting

Even though technology has changed a lot in recent years and video calls have become very easy thanks to mobile phones, we may be affected by the reduction in video calls due to which we find it difficult to carry out a conversation or see the image that the other person is showing us.

Go to the Wi-Fi router

The first thing we have to think about when we are at home is that the WiFi range is not ideal at the point where we are, and if we move from habit to the place where we have a router, we will see how problems with video calls

resolved. If the problem is not ours, it may be the person we are involved with.

In the area of ​​mobile data, find a location with the best connection

However, if we use mobile data in our plan, we must take into account that inside the house, building or certain areas the coverage is not the best and therefore the speed also suffers. Apps automatically reduce the resolution, but if they can't reduce it, downsizing will occur. To fix this, we can only navigate or check if we have more megabytes this month.

Restoring sound in Skype

If the interlocutor cannot hear you in the Skype application, then proceed according to the following instructions:

• We make a call to some other contact. If there is no one else to call, we use the built-in Echo service. This service was created specifically to check the quality of communication. We call this service and say a few words. After this, the voice will be recorded and forwarded to your gadget. If everything is fine, then you do not have a sound problem, but the other person may have a faulty speaker.
• Let's look at the settings. If none of the interlocutors can hear you, even the Echo service, then go to the menu with the device’s privacy settings and click on the microphone icon. There you will see a list of applications that have access to the microphone. You need to make sure that Skype is among them. If this does not solve the problem, then reinstall Skype.
• We use a headset. There are rare situations when Skype refuses to work with the built-in microphone. The solution to this problem is to connect a Bluetooth headset. The sound quality will improve significantly.

Troubleshooting

In some situations, nothing has happened that could cause a malfunction, but the microphone stops working. The reasons are divided into two groups:

• Hardware failure - a problem in the hardware of the gadget (the device requires restoration or replacement of spare parts).
• A software glitch is a problem in the operation of the software.

There is no need to be upset; in most cases, the reason for the microphone failure on an Android tablet and smartphone is due to software glitches that the user can fix on his own.

Reasons for a non-working telephone microphone

The causes of problems with the microphone in a smartphone are divided into 2 types:

• hardware (hardware failures);
• software.

In most cases, the breakdown can be fixed at home; this does not require special knowledge.

At home, the latter are easier to “treat,” so the search begins with them.

Exposure to moisture

A common problem is liquid getting inside the device. In this case, moisture may have entered the headphone jack along with the microphone. So even if the headphones are turned off, the smartphone can show that the headphones are on. Solving the problem on your own will be quite difficult. The standard folk method of blow-drying will only accelerate damage to circuit boards by dispersing moisture throughout the device. In this case, it is better to immediately contact the service center.

Software error

The following may cause the problem:

1. Lack of timely updates, which caused a conflict between the operating system and applications.
2. Installation of unlicensed programs.
3. Low sensitivity level of the audio receiver set in the settings.
4. Access your microphone from many applications at the same time.
5. The program of interest does not have access to it or the Mute mode is set in its settings.
6. Memory full.
7. Failed to install software.

Connect a headset to test. If your pickup isn't working, it's likely due to a software bug. Start with a reboot. This is enough to fix a minor glitch. If this does not help, more significant measures are required.

The train has come off

When impacted, it also happens that the cable on the bottom plate with the microphone moves away from the motherboard.

If there is debris or traces of water on the connector, clean it with a brush.

Just plug it back in. Carefully tilt the flat cable towards the connector and lock it into the connector without any additional force.

Faulty microphone and poor contact

Also, the complete absence of sound from the microphone may mean that the microphone or its contacts are faulty and broken. Let's look at a specific example.

We disassemble the phone and move on to the bottom board. A microphone is soldered to it on two wires.

The wire came off the microphone.

And now you need to re-solder it. Red is plus, black is minus.

They cannot be mixed, otherwise the microphone will not work.

The microphone has been restored and is ready for testing.

Of course, if you have an SMD microphone, soldering will be more difficult.

High load on phone resources

If you are used to heavily loading your smartphone and never clean it, then over time various minor errors and conflicts accumulate. Which can ultimately lead to a non-working microphone. In this case, you will not be heard not only in WhatsApp, but also in other applications.

Here's what we recommend:

1. Reboot your phone! Often many problems are solved in this way. It's generally a good idea to reboot any device you use frequently. At least once a week. And on weak smartphones the procedure can be repeated every day.
2. Find a utility to clean and speed up your smartphone. There are many of these today. For example, CCleaner works well. Launch the application and use all its tools.
3. Check your phone for viruses. For this, any popular antivirus is suitable, for example: Avast, Kaspersky or drWeb.

Reboot your smartphone

Video calling on WhatsApp does not work, but you are using the latest version of the messenger, is your Internet connection stable? Try rebooting your device. All settings will be saved, the RAM will be cleared, the central processor will be freed, and temporary files will be deleted.

If WhatsApp calling doesn't work over Wi-Fi, try calling over a mobile connection. Some networks are running at low speeds or are overloaded, which is why these problems occur.

Note. If WhatsApp does not ring or there is no vibration during a call, open the settings and check the notification settings. In WhatsApp, you can separately set up alarms for calls, messages in chats and in groups.

There is a solution?

The most effective alternative is to become an Android root user and download an application such as SCR Pro. However, these alternatives are usually paid and require a less experienced user or one who does not want to root their mobile to be able to record internal audio. However, there is an alternative: it does not require rooting and can serve the vast majority

First of all we must get a 3.5 mm jack to connect the audio cable . In this case, in addition to the cable, in this case it is necessary that our mobile phone has this audio input (missing in almost all 2020 models) and our PC has an input line. Next, we must download an internal audio capture program, such as Audacity. After connecting the mobile phone and PC via cable, we can capture internal audio from our mobile phone without external interference.

Application conflict

It has been noticed that on iPhone, WhatsApp sometimes conflicts with other installed applications. Most often, the problem occurs with Yandex.Navigator. Or with other instruments that also use a microphone in their work. In this case, you will have to give up the convenience of one application in order to take advantage of the full functionality of another.

Here's an example of what you can do:

1. Enter the application settings (in this case, Yandex.Navigator).

2. Find the “Sounds and Alerts” item there.
3. Turn off the Voice Activation switch.

4. Restart your phone and check whether the microphone is working in WhatsApp.

conclusions

Why doesn't a video call on WhatsApp work on my phone? Often the problem is related to Internet speed, an overloaded phone, or an old version of the messenger. Check the network first, then proceed with other settings.

If the WhatsApp call does not go through after all the checks, delete the old messenger and install a new one. To download the new WhatsApp, use the official website or built-in store.

Important. The call may not be available if the subscriber has added the number to the blacklist. In this case, there will be beeps and no one will pick up the phone.

Fixing software crashes

Method 1. Go to “Settings”, there we find “Backup and reset”. In this paragraph, we indicate a complete reset, during which all settings will be deleted.

Increase

This method works often, and when using it you need to be careful, since all contacts, music, games, passwords, photos and other information located on the tablet or smartphone will be deleted. Therefore, you need to save everything first.

Method 2. Changing the device software or flashing it. Often this method requires certain skills and is carried out when contacting a service center. If you want to flash the firmware yourself, then you need to go to the official website of the manufacturer of your gadget to download the necessary utilities for flashing and the firmware itself, and then it should be reinstalled on the device.

Method 3. Here you need to install additional software to solve problems with the microphone on your Android device. This applies to utilities that control all processes inside the device. Now there are a lot of them, but the fewer functions an application contains, the more effective it is.

The Multi Cleaner utility is the best at monitoring system functions, fixing and correcting various types of synchronization and settings errors. This free application is easy to use.

After installing the application, you only need to launch it, and then nothing else is required from the user. The utility will take over all device control. Another advantage will be increased system speed and performance, and the device itself will charge 20% faster.

The noise level outside is always higher than at home. Therefore, for normal communication on a smartphone, you need to properly adjust the microphone. You will also need to adjust the microphone at low volume levels after recording video or audio on the tablet. Then how is the microphone configured and what is the best threshold value to set so as not to damage the device?

The answer is simple - you need to go to the gadget settings menu and make the required settings. Since the settings are engineering, they are not intended for ordinary users, so there are no special tips. Incorrect actions can cause product failure, which can only be repaired by specialists.

Solving the problem on Android devices

Another problem that is typical for devices running on the Android platform is software glitches. But this is not the only reason why the microphone cannot be connected.

It will also not work for video calls if water or dirt has gotten inside the device, or if the phone has been damaged due to impact or improper cleaning.

First, clean the channel, which is located in the gadget body. When processing, do not put pressure on the sound collector; strong pressure will damage it.

If after this the microphone does not work, reset the settings. This procedure is called a system rollback. But before starting, they save the data and then synchronize the addresses. It is best to place all photographs and video files on an external drive, only after that do they roll back.

The second way to eliminate errors that have arisen can be to reflash the gadget. But you can’t do it yourself, so you need to contact a specialist in a communication salon. The help of a specialist will also be required if the voice recorder is working, the microphone can distinguish sounds, but it is impossible to contact a person on WhatsApp.

The microphone stopped working during a call

Settings can be configured using the third-party utility Mobileuncle MTK Tools. Install the program and open the engineering menu. Here you will need to change the factory settings. We recommend retyping old information in a notepad just in case. Here are the parameters you will have to experiment with:

• “Normal mode”;
• "Audio";
• "Microphone".

Change the first option to "Speaker Mode". The screen will display seven sensitivity levels; Can be adjusted over a wide range. Level 0 is the level at which you hear nothing. Each level is individually configured (upper value limit is 255). Increasing this parameter increases the sensitivity threshold. When setting level 6, you cannot adjust this parameter using the phone keys; you must remember this.

The value will only change if you delete the old information. Pay attention to the line “Value 0…255”. If the microphone on Android does not work, and you decide to correct the situation through the engineering menu, there will be no way out. Click "Install" and enjoy the changes. Experienced programmers do not recommend setting maximum values ​​in the settings; this often leads to undesirable effects.