Mi Band does not connect to the smartphone. How to fix


Accumulated statistics and user reviews of Xiaomi Mi Band 5 indicate that this is a high-quality gadget that confidently maintains a connection with the phone. But even an old woman can have a problem; sometimes the smartphone reports that it does not see the Mi Band 5, even if it is lying nearby and working properly.

The essence of the problem comes down to the fact that the Bluetooth module of one of the devices, be it a bracelet or a phone, for some reason cannot establish a connection. This could be due to a bug in the smartphone drivers, a bug in the Mi Fit app, or even in the firmware of the Mi Band itself. But what to do, how to restore the connection?

Why does Xiaomi Mi Band 5 keep disconnecting from my phone?

Reboot

Let's start with the simplest thing - restart your smartphone and bracelet. I can’t tell you how to reboot your phone, because you can have any phone, even an iPhone, but I’ll tell you how to reboot Mi Band 5.

Activate the gadget screen and follow the following path: “Advanced” - “Settings” - “Reboot” .

In the vast majority of cases, this method solves the problem, but what if the smartphone still does not see the bracelet?

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Advantages of the Mi bBand5 fitness bracelet

Fitness bracelets are breaking all records in popularity these days. More and more people are forced to stay at home and they must maintain good physical shape. This is why smart bracelets are of the greatest importance to the general public during the coronavirus pandemic.

The Chinese corporation Xiaomi was one of the first in the world to mass produce smart bracelets. People in China love sports very much, one might even say that there sports is a national idea that is supported by hundreds of millions of people. Thanks to smart fitness bracelets, anyone can actively engage in sports, and the small and multifunctional gadget will monitor and record various physiological parameters.

Unlike a smartphone, which is heavy, bulky, and with which it is very inconvenient to jog, a fitness bracelet is small in size. Smart bracelets are also equipped with various sensors that allow you to read the necessary physiological readings. A new bracelet for people who love sports activities, Mi Band5 from Xiaomi, has absorbed all the best modern technologies that are on the market.

The main advantages of the bracelet include:

  • LED color screen measuring 1.1 inches;
  • The bracelet is perfectly protected from water and can even withstand being submerged in water;
  • The gadget has built-in the most advanced sensors to date - accelerometer, gyroscope, barometer and heart rate sensor;
  • The weight of the device is only 23 grams;
  • Compatible with Android and IOS operating systems;
  • Affordable price from 2000 rubles.

All these advantages of a fitness bracelet make it really very popular both in our country and in foreign markets. Experts also point out another advantageous aspect of the device - the bracelet is made very conscientiously and with high quality and can last for several years with active use.

Forced disabling of the bracelet in Mi Fit

Then go to the “Mi Fit” , enter the “Profile” , find “Mi Band 5” , click on it, scroll through the menu to the very bottom, where we see the “Disable” and click it.

The gadget will become desynchronized with the phone, and now you need to re-pair, about which there is a detailed article on the website.

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Mi Band does not connect to the smartphone. How to fix

Your Xiaomi Mi Band can't connect to your smartphone? Is your Bluetooth connection failing? The problem seems serious, but with the help of this article you can fix it.

What is the first step to start using the smart features of Mi Band? Of course, first of all, you need to connect your fitness tracker to your smartphone via Bluetooth. Although this operation is really simple in Mi Band, many users may encounter various problems. In this article, we have collected 9 of the most common problems pairing a bracelet via Bluetooth, as well as solutions for a quick and trouble-free connection. This guide is suitable for both Mi band 2 and Mi Band 3.

Mi band cannot connect to smartphone via Bluetooth

First of all, you need to make sure that your smartphone and Bluetooth version meet the minimum requirements set by the Mi Band. Mi Band 3 and Mi Band 2 require a minimum of Android 4.3 or iOS 8.0 and Bluetooth version 4.0 or higher.

If your device meets these requirements, try the following steps:

  • Make sure the Bluetooth module on your mobile device is turned on and check the number of entries of connected Bluetooth devices. If there are too many devices in the list, delete old connection entries for devices you no longer use and restart the pairing process.
  • There is no need to connect Mi band using the standard smartphone interface. The correct way is to use the official Mi Fit app.
  • Make sure your bracelet has sufficient battery power. Also remember that the distance from the bracelet to the smartphone should not exceed 10 meters. Even at this distance, various objects can affect the quality of the Bluetooth signal, so a distance of 5 meters is considered optimal.
  • Turn off Bluetooth and restart your smartphone. Try to connect Mi band again.
  • If these steps do not fix the problem, try using a different mobile device if possible. If the connection is successful, then the problem is with your smartphone - it could be a software or hardware error. Contact technical support and describe the situation.

The Mi Fit app reports that the bracelet was not found

  • Make sure your bracelet has sufficient battery power.
  • Place the bracelet next to your smartphone without any obstacles.
  • Turn off Bluetooth and restart your smartphone. Try to connect Mi band again.
  • Try using a different mobile device if possible. If the connection is successful, then the problem is with your smartphone - professional help is required.

I have several Mi Bands. Can I connect them to Mi Fit on my smartphone?

Keep in mind that you can log into one Mi account on your smartphone at the same time; the Mi account, in turn, can only be linked to one Mi Band. This means that you cannot use two Mi accounts on your smartphone at once.

If you want to pair another Mi Band, you first need to unpair the connected bracelet in the Mi Fit app, and only then start connecting it.

If you really want two bracelets at once, then you can create two Mi accounts and switch between them manually in Mi Fit. Just log out of one account each time and log in to another - it’s not very convenient, but the method works.

Mi Band connects to the smartphone only while charging

The most likely reason for this behavior is the failure of the Mi band battery.

Check the battery level either on the tracker itself or in the Mi Fit app.

If the battery level is very low, charge the bracelet for at least 3 hours. Then unplug it from the charging cable and try Bluetooth pairing again.

If this does not work, then this is a serious technical problem - you should contact technical support to resolve it.

The connection to the Mi Band intermittently drops during use and sometimes does not resume

This situation may occur due to system errors or outdated bracelet firmware.

  • Close the Mi Fit app and launch it again. The available firmware will be checked and if there are updates, the installation process will begin.
  • Restart your smartphone and launch Mi Fit.
  • If the problem persists, uninstall and reinstall the app, then download and install it again.

The Bluetooth connection between the smartphone and the Mi Band is constantly interrupted

  • Make sure there is no interference with the Bluetooth signal.
  • Make sure that the distance between connected devices does not exceed 5 meters

Even if the phone is next to the Mi Band, the Bluetooth connection is still interrupted

The most common problem is incompatibility between Bluetooth versions. Try using a different mobile device if possible. If the connection is successful, then the problem is with your smartphone. Otherwise, there is something wrong with the built-in Bluetooth module of the bracelet - professional help is required.

Smartphone does not connect to Mi band even after reboot

We recommend deleting records of previous Bluetooth connections on your smartphone.

  • Go to Settings > Bluetooth > My devices (iOS) or Paired devices (Android).
  • Select devices one by one and click “Forget”.
  • Now restart your smartphone and try to connect the Mi band again.

After changing my phone I can’t connect Mi Band

This problem occurs when the bracelet has not been unlinked from the old phone. You need to first unlink it from your previous smartphone.

Install Mi Fit and log in to your Mi account (which was previously used with this bracelet). Go to Profile > Mi Band and scroll to the bottom of the page to select the “Disable” option. Then go to the Profile page and click “Add device” in the “my devices” section

How to connect a fitness bracelet to your phone

Let's figure out how a fitness bracelet works with a phone. Bluetooth is required for connection. It depends on its version at what distance the pairing will be maintained - from 2 to 50 meters. The latest version at the moment is Bluetooth 5.1, it supports connection at a distance of up to 100 meters.

To connect a fitness bracelet to a smartphone, it is not enough just to turn on Bluetooth - you need to install an additional application.

Connecting a fitness bracelet to a smartphone occurs as follows:

  • Download the application for the bracelet depending on its manufacturer - Mi Fit, Huawei Health or another;
  • Set it up if you didn’t have an account before;

  • Turn on Bluetooth on your phone;
  • Launch the application and click on “+” to add a new device;
  • Select your bracelet and wait for all the updates to download.


It is important to remember that both devices must be charged. This connection is made once in order to establish communication between gadgets and configure the functionality in the bracelet. Next time, just turn on Bluetooth and the devices will automatically sync.

Method No. 1

The method is based on the assumption that the Mi Band 2 does not connect to a specific phone due to Bluetooth not working. It's best to test your guess first by connecting to another device or transferring files via this wireless technology.

You should proceed as follows:

  1. First, you simply disable/enable Bluetooth sequentially.
  2. The synchronization attempt is repeated, if it is unsuccessful, then Bluetooth is turned off and the smartphone is rebooted.
  3. After the reboot, the connection is repeated, if again unsuccessfully, then these two unsuccessful attempts are a reason to move on to the next method.

If the bracelet is not visible to the smartphone

If the bracelet is invisible to Mi Fit, then proceed as follows:

  1. We are deleting the current version of the application.
  2. Then you need to find and download an older version of Mi Fit on the Internet, for example version 1.0.652.188 (this file is taken from open sources, we are not responsible for it).
  3. We launch Bluetooth, and connect the tracker to the PC using a USB charging cord.
  4. We turn on the installed application and remove the tracker from the charging compartment.
  5. Mi Fit almost always sees the fitness tracker if all actions are performed correctly.
  6. Now you need to install the official application with the current version without deleting the existing old one.
  7. We synchronize the bracelet through it and continue using it. The old version can be deleted immediately after successful connection.

Controlling music from the bracelet: how to set it up

I have already heard more than once that music only works when paired with the newest models of Android devices. And I already believed in this false statement, until I discovered one moment. So, to connect the bracelet to control music tracks, we need.

  1. Click on the “Profile” section at the bottom of the screen in the application. Then click on the device that is paired with the smartphone.

2. Scroll down the information about the bracelet and find the “Search for melodies” section. Then switch to the “Melody” item.

3. Now open the “Advanced” section on your bracelet. To do this, you need to scroll up from the main screen once.

4. Next, open the “Music” menu. We wait until pairing occurs. You will likely need to make several attempts to connect the two devices. As soon as the player lights up in color, you can already use it. Just first you should start the music in your smartphone’s player directly from the playlist.

5. It happens that Xiaomi users listen to songs one at a time without creating a playlist. But in order to control music from a fitness bracelet, you need to create it on your phone. Read how this is done .

After these manipulations, you can start playing music on your smartphone, and then adjust the volume of songs and switch them directly using the bracelet screen.

For smartphones with iOS OS

A prerequisite is that the phone meets the requirements set by the manufacturer of the proprietary software. So, the Mi Band 4 tracker will not work with the fourth and fifth versions.

You can try to solve the problem by updating the Mi Fit application, connecting through the Mi band Master utility. It is also worth disconnecting the device from the mobile device and connecting it again. If all else fails, you will have to reset the settings to factory settings or install other firmware using Amaztools.

How to turn on Mi Band 5 for the first time

Xiaomi Mi Band fitness bracelets are constantly in an active state, provided there is sufficient battery charge, and they do not have a special button to turn on, like other devices. From previous versions of Mi Band 5, gesture control and a touch-sensitive Home key on the chin remain. Clicking on it will just confirm that the tracker is working - a list of languages ​​will be displayed, and then a request for synchronization with the phone.

After purchase, before first use, it is advisable to connect the device to the charger included in the kit. The bracelet's lack of response to touching the display is a sure sign of a dead battery, although devices usually come with a considerable percentage of charge.

The charging process is optimized with each generation. There is no need to remove the bracelet from the strap; the kit includes a magnetic cable that will easily adhere to the contacts on the back panel of the device. The other end of the cable is connected to the USB port of a suitable device: power adapter, laptop or PC, power bank.

In the event of a malfunction, when after 15–20 minutes of charging the Mi Band 5 does not animate the supply of power, you should contact a service center or store for a refund under warranty.

Also check if the contacts in contact are covered with film, and try to press the charging cable more tightly to the bracelet.

A full charge will take about 1.5–2 hours. You can track the charge level on the display of the fitness bracelet and limit it to 80–90%. To ensure that the process of synchronization and installation of updates is not interrupted, the manufacturer recommends achieving at least 50% filling.

Preparing to connect Mi Smart Band 5 to your phone requires you to install a special application to manage and configure the tracker. The official proposal for the Mi Band series of devices (as well as Mi Scale) is Mi Fit, on the example of which we will further consider working with the bracelet. The software is completely free and available for download on the Play Market, App Store and on the w3bsit3-dns.com forum.

Other alternative programs also offer connection and detailed configuration of smart bracelets:

  • Master for Mi Band;
  • Tools & Mi Band;
  • Notify & Fitness for Mi Band.

Connection error

It is also possible that the application will show an error when connecting the Mi band to the phone for the first time. Typically this problem occurs for two reasons.

Linking to another device

When detecting a bracelet and trying to synchronize, Mi fit checks the MAC address of the device. If a device with a certain combination is already in the list of created pairs, then you won’t be able to connect it to another phone.

You need to reset the Mi Smart Band 4 and repeat the binding procedure.

Check the network

When an application cannot establish a Bluetooth connection due to network problems, try the following steps:

  1. Turn on Wi-Fi.
  2. Install VPN Master and connect to any country.
  3. Log in to your Xiaomi account again.

Xiaomi servers often go offline and users cannot update workout data. Sometimes a VPN helps, but in some cases you need to wait until Xiaomi technicians restore stable operation.

free VPN to unblock – Snap Master VPN

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Factory settings Mi Band

If the strap still does not connect, try resetting it. This will not delete your synced data. Check out our detailed guide to reset Mi Band 3 and 4 to follow the necessary steps carefully.

If you are unable to reset the band, you should take the help of third-party apps like Gadget Bridge. To do this, install the application from the link below. Launch the app and connect your band. Then click on the three stripes icon and select Debug. Finally, select Factory Reset.

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