Does the iPhone itself drop (not accept) calls? There is a solution!

Hello everyone! Once again I can say: the iPhone is an incredibly amazing device. And no, we are not talking about its technical characteristics, camera parameters, cool body, fabulous price, etc. I’m talking about something completely different now—about “problems.” I have written so many instructions of all kinds, but still, there will definitely be some new topic about which it is impossible not to write at least some note.

Just today this exact situation happened - the “topic” was found.

How? I met with one of my old acquaintances and, after the classic phrase “Hello, how are you?”, I heard an incredibly clear, persistent, and most importantly, the most detailed question.

What a question? Yes, very simple:

Mikhail, what the hell?!

After a short conversation, it was found out that the capacious exclamation “What the hell?!” There is a detailed explanation:

Why does my iPhone refuse to accept incoming calls and drop them on its own?

And, you see, you can already work with this! Therefore, let's quickly figure it out - why does the iPhone not want someone to call you? One, two, three... Let's go!

Solution 3: Enable/Disable Wi-Fi Calling Feature

If Wi-Fi calling is enabled on your device, you can make/receive voice/video calls over a Wi-Fi network (instead of a cellular connection). In some cases, disabled Wi-Fi calling was the root cause of the problem, while in other cases, enabling Wi-Fi calling solved the problem.

1. Open Settings and tap Phone .
2. Now tap Wi-Fi Calling and then turn it on by sliding the slider to the On position. (if it's already enabled).
3. You may receive an alert about your carrier's location, data, and other information. can collect. If so, click Turn on to enable Wi-Fi calling.

4. Now restart your device and check if there is an error on your iPhone.

Unsuitable accessories

Sometimes phone calls can be reset due to non-original accompanying protective accessories that cover the front side of the phone along with the microphone and panel. If the owner of the gadget used third-party products (especially Chinese), then the accessories may block the proximity sensor. When the sensor is locked, the phone will not dim the screen during a conversation. Therefore, a conversation can be interrupted by accidentally pressing a button with your cheek or ear.

Photo: Location of sensors on the front panel of the iPhone

The film on the screen may be thick, so the sensor will not be able to function correctly. When purchasing third-party accessories, it is recommended to make a test call. In this case, you need to check whether the display goes out during a call. If not, then the device needs to be replaced.

Solution 5: Disable dialing. iPhone Settings Assistant

Dial Assist will automatically add the correct international or local prefix when dialing a number. But as useful as this is, sometimes it can be the root cause of the problem if the prefix added is incorrect. In this case, disabling dialing assistance may resolve the issue.

1. Open Settings and tap Phone .
2. Then turn off Dial Assist by turning the switch to the off position.

3. Now restart your phone and then check if there is any call error error in your phone.

Solution 10: Restore iPhone to Factory Settings

If nothing has helped so far, then most likely your device's iOS is corrupted and is the root cause of the problem. In this context, restoring your iPhone to factory settings may solve the problem.

1. Back up your iPhone.
2. Restore your iPhone to factory defaults and hopefully the problem is resolved.

If you are still having problems with your phone, try using headphones in the ringer (a solution reported by some users). Perhaps the root cause of the problem is a hardware problem and you need to buy a new one (use insurance if possible) or a replacement (if under warranty). When visiting an Apple store, keep screenshots of the failed call.

Activate the “Show number” function

Sometimes this problem is associated with the automatic disabling of the “show number” function. Unfortunately, the OS does not always work stably, and you have to turn it on manually:

1. Find the “Phone” item in the settings menu.
2. Activate the “Show number” function.

Photo: Activating the “Show number” function on iPhone

Solution 7: Quit the Digits app (T -Mobile only)

T-Mobile's Digits app can be used to access all your numbers on one device, and you can call/text from one device. You may encounter the discussed error if the Digits app is interfering with your iPhone's modules. In this case, exiting the Digits app may resolve the issue.

1. Run Digits app and click Profile Settings (in the top left corner).

2. Now scroll down to the bottom and click Account Management .

3. Then click Exit (at the bottom of the screen).

4. Now restart your device and check if your iPhone is working or not.

Solution 4: Enable Caller ID on your phone

Caller ID is a feature on your phone that displays the calling number on the recipient's phone. Almost every phone supports Caller ID. You may encounter the error in question if your caller ID is disabled (this may be especially common for an international traveler who has a habit of using different country simulators).

1. Open Settings and tap Phone .
2. Now click Show my caller ID and then turn on Show caller ID by turning the switch to the “on” position.

3. Now reboot your device and then check if there is any error in your iPhone.

Reasons for failure

Among the most common reasons for the situation when the iPhone turns off or reboots during a call, service center specialists name:

• errors in the system;
• failures in the operation of individual applications;
• using the phone in unsuitable weather conditions - for example, at low temperatures outside;
• battery failure;
• malfunction of the processor and other components;
• moisture ingress;
• mechanical damage to the device.

The user can only deal with system failures, application errors, and using the phone in unsuitable weather conditions on their own. In other cases, it is recommended to contact a service center to diagnose the device and determine the exact cause of the problem.

What is an outgoing call?

Outgoing call

is a term used to describe a situation in which a user on one Unified Messaging dial plan calls an external telephone number or calls another Unified Messaging user on a different dial plan.

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iPhone does not accept calls - software glitches and their solutions

Here everything is a little more interesting - after all, you have to work a little and perform certain actions:

1. Perform a hard reboot (instructions for all iPhone models).
2. Update operator settings (detailed article on how to do this).
3. Reset network settings (Settings - General - Reset).

In general, spend 5 minutes of your time - the problem with rejected calls is solved!

Or is it not resolved?

Then there is the very last chance...

Solution 6: Change your phone's date and time settings

You may encounter an error at hand if your phone's date and time settings are incorrect. Moreover, if location-based time zone is not enabled in your phone settings, you may also encounter the error. In this context, correcting the date and time and enabling a location-based time zone may resolve the issue.

1. Turn off the device and remove the SIM card.
2. Turn on your device and open its Settings . .
3. Now click Are common and then click date and time .

4. Then disable automatic installation .

5. Now change the time zone according to your region and then set the correct date and time .
6. Now reinsert the SIM card and check if there is any error on your iPhone. If not, enable "Install automatically" (disabled in step 4).
7. Open Settings and then tap Privacy .
8. Now click on Location Services and then click on System Services .
9. Then turn on Setting the time zone .

10. Now restart your iPhone and then check if there is any error in it.

What to do if there is a system error on iPhone?

The owner of the device can only fix system errors and program crashes on his own, and do not use the smartphone outside in hot or cold weather. Other defects must be tested at a service center.

Restarting the device

In case of system errors, make sure that the battery is charged. If the battery is charged, you need to restart the device. How to do it:

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1. You can try holding down the power and home buttons at the same time. You must hold it until the Apple label appears.
2. On iPhone 7 and above, rebooting requires holding down the power button and the lower volume rocker.
3. If the device does not reboot, you should remove the battery.

This reboot helps to mobilize the system. Sometimes, such actions help in eliminating minor glitches.

What does one short beep and reset mean?

short beeps on the landline telephone network

, coming after dialing a number,
means
that the person on the other end of the line is currently busy talking with someone else. …You just need to be patient and wait for the person you want to finish the conversation.

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Hardware faults

If the battery suddenly discharges under normal operating conditions, contact your service center for a replacement. Particular attention is paid to devices that have been in operation for several years. Battery wear causes rapid discharge. You can replace the battery yourself, but you risk damaging the case and other components.

The reason that the phone turns off in various situations, including during a call, may be a malfunction of the processor and other components. Fortunately, this is a rare situation, but if you do encounter it, you will not be able to solve it without the help of specialists. The same applies to moisture getting inside the case and mechanical damage to the phone. Without diagnostics, it can be difficult to determine how serious the breakdown is, and untimely repairs can lead to worsening consequences.

They can't reach you (or you) - TTY or virtual TTY mode is on

Sometimes, when exploring the capabilities of a smartphone, a novice user resembles a puppy in a new apartment - he tries out all the possible functions, options and modes that he finds in the settings. The result is usually unpleasant, but easily reversible consequences. For example, you won't be able to get through on your iPhone if you enable the TTY feature (designed for people with hearing loss or hearing loss) in Settings → General → Accessibility → TTY. The activation of this feature will also be indicated by an icon at the top of the home screen.

ON TOPIC: There is no sound (disappeared) when there is an incoming call on iPhone, what should I do?

Solution 9: Update iOS to the latest build

iOS is updated regularly to keep up with ever-evolving technological advances and fix known bugs. You may encounter the discussed error if you are using an outdated version of iOS. In this context, updating your device's iOS to the latest build may solve the problem.

1. Back up your iPhone (just in case...).
2. Connect your device to a power source and Wi-Fi network (you can use mobile data but watch the download size).
3. Now open Settings and tap General .
4. Then click Software update . If an update is available, download and install update (you may have to enter your password).

5. After the update , reboot your iPhone and check if there is any calling error on it.