VoLTE how to connect and disconnect Internet calls on MTS

VoLTE technology is an innovative development that allows voice transmission over the LTE network. Its use makes it possible to avoid switching the network mode from 4G (LTE) to 3G (UMTS) or 2G (GSM) when making calls. This allows not only to improve the quality of communication, because the throughput in the LTE network is 3 and 6 times higher than in UMTS and GSM, respectively. In addition to the quality of communication, the use of VoLTE technology allows you to maintain the speed of your Internet connection in 4G mode.

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What is VoLTE in a smartphone

The abbreviation VoLTE stands for Voice over LTE - voice over LTE. The technology itself is innovative; it allows voice communication using a special development of LTE. The voice will be converted into a stream of information transmitted over the network.

The service provides better quality of data transmission compared to standard types of communication.

In the early years of its existence, the development was only compatible with Samsung models, but over time, other phone systems also began to support the technology. At the moment, most gadgets are capable of ensuring the normal operation of the option.

Volte action in the Russian Federation

The main operators of the Russian Federation - Beeline, Megafon, MTS and Tele2 - have supported VoLTE since 2015. However, for the period of 2022, the technology was available only in Moscow and the surrounding region. The coverage area is expanding slowly due to the fact that 4G connections are not available everywhere. Complete modernization should be completed by 2019-2020.

It must be said that the provision of the service depends on the operator. Some of them are focused only on the Moscow region, others have already extended their coverage to almost all major cities of the Russian Federation.

Specifically, the option is provided as follows:

• Megafon is the territory of Moscow and Moscow Region;
• MTS - almost all major cities of Russia;
• Beeline - within Moscow;
• Tele2 - within Moscow and Moscow Region.

Such communication is available only in large cities due to the fact that it is necessary to replace outdated equipment with new technologies that are capable of two-way voice communication.

Peculiarities

Customers do not always carefully study the information about the activated services, and then begin to complain due to a misunderstanding of a specific service. Let's consider what nuances of the service you need to know about:

• The service is not available to corporate clients with the M2M Manager option active due to technical limitations.
• For VoLTE to work, the “Mobile Internet” and “Internet calls” options must be activated on the number.
• After activating the service, setting up forwarding can only be done in your personal account on the operator’s website or application.

Currently, the service area is significantly limited. It includes only Moscow and Moscow Region, but the company is working on its expansion. Another limitation is related to the need to support the service on the subscriber device side. It is mainly available to iPhone owners.

What does the VoLTE sign mean on MTS?

The VoLTE inscription from the mobile operator MTS means that voice data will be transmitted through the most modern standard. To use the option from MTS, the following conditions must be met:

• networks must be upgraded in the region of residence, only after this the provider will be able to provide the function;
• A stable 4G signal is required;
• The user's smartphone system must support the new type of communication.

Most mobile device manufacturers do not indicate the presence of the technology, since it is little known. Therefore, it is recommended that you independently find out the list of smartphones that can support VoLTE from your service operator.

Using this service, MTS connects users in a minimum time - from 2 to 4 seconds. In addition, clear sound can convey a person’s voice 100% accurately.

Eventually

Summarizing the information discussed about calls via the Internet from MTS, it can be emphasized that the operator does not stand still and tries to quickly catch up with all modern trends in the field of technology, and this is commendable. However, in a specific case, speaking about making calls over the Internet, neither VoLTE, nor Wi-Fi Calling, nor, especially, MTS Connect, can be called full-fledged competitors to such instant messengers as Viber, WhatsApp and Telegram. Especially when it comes to the need to make calls while staying outside of Russia.

Therefore, before you start using new offers from MTS, I recommend carefully weighing all the pros and cons in order to understand how rational such services are specifically in your case.

Advantages and Disadvantages of the Feature

Any technology has a number of advantages and disadvantages. The development of VoLTE is no exception to this rule. It has the following advantages.

1. High connection speed. VoLTE calls happen in a few seconds if 4G network conditions have been met and there is no need to switch from 3G or 2G. The connection occurs directly.
2. Voice and data transmission occurs simultaneously. That is, the service provides the ability to quickly transfer traffic and voice calls. If you do not use technology, the load on the network will increase and the quality of transmitted data will decrease.
3. Calls will have high sound quality. The new technology improves the sound quality of the interlocutor, adds depth to his voice and removes extraneous noise.
4. Mobile network capacity has been increased. The new standard is capable of providing three times more data capacity. This allows subscribers to use only one mobile base station without having to switch to other towers.
5. Save battery power. Synchronization with VoLTE will allow you not to waste power switching between networks.

There are also disadvantages. These include the following.

1. Increased system requirements. For optimal operation of the option, the smartphone must be equipped with a powerful central processor.
2. Compatibility. In order for the sound standard to be met, the interlocutor must use the same function.
3. Difficulty of transition. Not all providers are ready to provide 4G communications throughout the country.
4. Non-smartphones are compatible with the service. Only owners of certain phones can use VoLTE.

Compared to the advantages, the disadvantages are not so significant. In addition, technology is constantly developing and covering an ever larger part of the country. Therefore, it is recommended to switch to the technology now in order to take advantage of the benefits of the option now under the new standard.

Advantages and disadvantages

Volte mts has a lot of advantages:

• You can talk on the phone and use the network connection at the same time;
• charging is carried out at regular rates, which corresponds to the tariff plan;
• using Wi-Fi for conversations - you can make calls even if there is no mobile network.

Calls are redirected to broadband Internet. This approach eliminates the possibility of signal interruption during a conversation.

Call tariffing

In your home region and when traveling within Russia, incoming calls when using the new service will be absolutely free. Outgoing calls will be charged at standard prices, which depend on the tariff plan selected by the user.

Internet calls are not eligible for benefits or optimization features. You will have to pay for them at the regular price according to the plan.

For most clients, connecting the technology will not lead to additional costs. Exceptions to this number will be those who choose archival or rare tariffs that are little known.

Requirements

We figured out what these are VoLTE MTS calls, now let's talk about what parameters your device should have.

First, let's note the service's coverage area - coverage extends to the territory of Moscow and the Moscow region and is constantly expanding. Thus, the launch of VoLTE MTS in St. Petersburg or other cities has not yet been announced - stay tuned for news.

Let's look at the list of devices that support the innovative technology:

Highscreen:

• Boost 3;
• Boost 3 Pro;
• Power Ice Evo;
• Boost 3Se;
• Boost 3 Se pro;
• Razar;
• Fest;
• Fest Pro;
• Fest XL;
• Fest XL Pro;
• Easy Power;
• Easy Power Pro;
• Easy XL;
• Easy XL Pro.

Apple iPhone:

• 6;
• 6Plus;
• 6S Plus;
• SE;
• 7;
• 7Plus;
• 8;
• 8 Plus;
• X.

Samsung Galaxy:

• J2;
• S7 Edge;
• S7;
• A5;
• S8;
• S8 Plus;
• A8;
• A8 Plus;
• S9;
• S9 Plus.

Fly

• Selfie 1 (FS520);
• Cirrus 14 (FS522);
• Cirrus 13 (FS518);
• Power Plus 1 (FS521);
• Power Plus 2 (FS526);
• Memory Plus (FS528).

Sony Xperia

• XA2;
• XA2 Ultra;
• XA2 Plus;
• XZ2;
• XZ2 Compact.

LG:

• G7;
• Q7;
• K11.

Don't forget to connect!

Please note that pricing occurs according to the terms of your tariff plan. You can determine if you are online in this way:

• Take a look at the top panel of the screen;
• If you see an icon displaying a service, it is connected.

To make calls via the Internet:

• Dial the number after eight;
• Please provide the full city code.

If you are roaming:

• The service is not available for international trips;
• Intranet roaming is activated provided that you are within the technology's coverage area.

Now you know what it is - VoLTE in an MTS phone and you can connect to the option, provided you are in Moscow or Moscow Region.

How to connect VoLTE to MTS

You can activate the service when you activate the Internet calling function. The list of options includes not only VoLTE, but also Wi-Fi calls through the special MTS Connect service. It must be said that there is no subscription fee for the service.

You can connect the technology using the following options:

• in your personal account on the official portal of the mobile company;
• in an application from the operator called “My MTS”;
• using the USSD command *111*6#;
• by calling the operator's support center at 8 800 250 0890.

The service will start working the moment it is activated. There is no need to make any additional settings.

Connecting and disconnecting

The service is provided to MTS clients as part of the “Internet calls” option. When you connect it, the Wi-Fi Calling option is automatically activated, as well as the MTS Connect application. To activate, you can use any of 3 methods:

• subscriber's office;
• smartphone application;
• USSD request *111*6#.

If you need to deactivate the service, you can use online self-service services or USSD request *111*6*01#. It is not necessary to do this, since it is provided free of charge on all tariffs. There is also no activation fee. If something is unclear, advice can be obtained by calling 0890 or in the company’s company salons, but usually no problems arise.

“Calls via VoLTE” MTS allows you to raise the quality of communication to a new level and make its use more convenient. But before activating the option, the subscriber must take into account that it is not available everywhere and does not work with all devices.

How to disable VoLTE

Some users may need to disable the service. They can use the following methods:

• go to your personal account on the company’s website, go to services and click on the “Disable” button;
• in an application developed for the company’s clients, here you also need to go to the services tab and disable the selected option;
• by dialing the command *111*6*01#, which deactivates the function.

You can also call 8 800 250 0890 and explain your problem to the staff. They will help resolve the issue as quickly as possible.

Why the function does not work and what to do

If problems arise with the technology, you must perform the following steps:

• find out if there is a 4G signal;
• check the current value of the “Internet calls” function;
• Check your smartphone system for support for new technology.

If the user was unable to resolve the problem on his own, it is recommended to report it to the provider's contact center. Employees will help the subscriber understand the situation and resolve the problem.

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