How to reset a locked iPad to factory settings?


Apple ID is a key element of all Apple services. We use it on iOS devices and on Mac, with its help we log into iCloud, FaceTime, Calendar, iTunes, App Store... But what if the login or password for your “ID” has not been used for a long time and has been safely forgotten?

ON TOPIC: How to keep track of a person who was given an iPhone.

How to log into iPad without a password?

Unlock a locked iPad using iTunes. This method can solve the problem only if the device was previously backed up (before the password was lost). Just connect your iPad to iTunes and restore it. After this procedure, the password will be reset.

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I forgot my Apple ID (which email is linked to), how to remember (where to look)?

Check your iPhone

Your Apple ID is used in several places on your iPhone, iPad, or iPod touch. To get to it, simply open the Settings app on your device and tap on your first and last name. Here's your Apple ID!

Check your Mac

It’s the same story – many applications cannot work without an Apple ID on Apple computers. For example, in the System Preferences application, to do this, just select the iCloud section - information about your ID will be displayed on the left.

Go to the iCloud website

Visit one of the official pages - iCloud.com or Apple ID. If you previously saved information about your E-mail, it will be displayed in the window. The main thing is to type the first letters.

If you're currently signed in to iCloud.com, click your name in the top right corner and select iCloud Settings. Your Apple ID will appear at the top of the screen.

Go to the website of the intended email to which your Apple ID is linked

If you at least remember which email service was used to register your Apple ID, try going to its main page from your devices. For example:

if you used @gmail.com mailbox – go to gmail.com

@yandex.ru or ya.ru – yandex.ru

@mail.ru or inbox,ru, list.ru – mail.ru

If you're lucky, your email address will appear in the top right corner.

Try recovering your Apple ID through Apple websites

... If nothing works (you don’t even remember the first letter of your email with which you registered your Apple ID) - then there is nothing to do, go to one of the official Apple websites - iCloud.com or Apple ID and click the Forgot Apple ID link or password?

On the next screen, you can try to enter the email address that is most suitable for being the “correct” one. The Apple website will also offer to find your ID - to do this you will need to click on a special link.

ON TOPIC: How to create an Apple ID on iPhone, iPad or computer (instructions 2019).

How to remember (reset) your Apple ID password?

If you remember your Apple ID, but have forgotten its password, you will have to reset it and set a new one. Here are a few ways to do this:

On iPhone or iPad with two-factor authentication

1. Open Settings.

2. Tap your name at the top of the screen.

3. Tap Password & Security.

4. Select the Change password option.

5. Enter your passcode.

6. Enter a new password, confirm it and click Change.

On Mac with two-step verification

1. Click on the Apple menu (in the upper left corner of the screen) and click System Preferences….

2. Select iCloud → Account.

3. Click on the Security tab → Change password.

4. Enter a new password, confirm it and click Change.

In the Find iPhone app on another iPhone or iPad

If you only have a friend or family member's smartphone on hand, open the Find My iPhone app (download link) and do the following:

1. Make sure the device owner is logged out of their account.

2. Click the link Forgot your Apple ID or password?

3. Enter your Apple ID and follow Apple's instructions to reset your password.

How to avoid data loss when the screen is locked?

The first and simple rule is to always back up your data. You can also use the Mac FoneTrans program for Mac and Windows to access your data after the initial setup, even from a locked iPad.

When you know the password to unlock the gadget:

  1. Install Mac FoneTrans on your computer and connect your tablet via USB.
  2. Enter the unlock password and select “Trust” in the window that appears.

  3. Ready. Now the device trusts the program and the next time you connect it will provide access to information without requiring you to enter a screen password.

To immediately copy all information from the tablet to a folder, use the “Toolkit” – “To folder” function.

Having selected a folder, after clicking the “Start” button, the program will independently group all content into subfolders.

After resetting the password by flashing the recovery device, reconnect to the computer, go to the program and upload data via “iDevice”.

Security questions to help

Has a person forgotten their Apple ID password? It can be restored using answers to security questions. This technique is good when access to your email account is lost.

Resetting Apple ID in this case will look like this:

  1. Repeat the first 4 steps from the previous tutorial.
  2. ABOUT.
  3. Print answers to questions asked by the system in specially designated windows.
  4. Fill out the password reset form.

After confirming the actions, the person will be able to use the new password he created. Fast, simple and very convenient!

Reset iPad via Settings

If you want to reset your iPad to factory settings, the easiest way is to use the corresponding function in Settings. To do this, you need to go to iPad Settings and go there to the “General” section .

Next you need to scroll to the bottom of the list and open the “Reset” subsection .

This will take you to a section with settings related to resetting your iPad. The following functions are available here: Reset all settings, erase content and settings, erase network settings, reset Home button settings, reset keyboard dictionary, reset geolocation settings. If you want to reset your iPad to factory settings, then “Reset all settings” or “Erase content and settings” will suit you . Select one of these features and follow the instructions that appear on the screen.

  • The "Erase All Settings" function erases the iPad's settings. All settings are returned to factory defaults, while your data remains intact. This function is suitable if you have any problems with the settings. For example, something freezes or does not work as it should.
  • The “Erase content and settings” function is a complete reset of the iPad to factory settings. When using this function, all settings will be returned to factory defaults, and user content that was on the iPad will be deleted. This reset option is suitable if you plan to sell your iPad or simply give it to another person for use.

How to solve the problem via iTunes if you forgot your password

iTunes is rightfully considered one of the most multifunctional devices for Apple, which helps you quickly and easily restore a locked iPhone. But it’s enough just to enter the wrong code several times in a row or use the biometric scanner incorrectly for the phone to completely go out. Therefore, in such situations, it always makes sense to have a PC with iTunes installed on it.

At the same time, for the recovery itself through the application, the following step-by-step algorithm of actions is provided:

  1. Ensure that the smartphone is connected to the PC via the supplied cable.
  2. Try to force a reboot of the gadget by quickly pressing the plus and minus volume control (relevant for models “8”, “8 Plus” and older). If you are using earlier versions, such as “6s”, then it makes sense to simultaneously hold down two keys at once - “Home” and “Power/Volume”. But the activation of an extinguished iPhone for almost all devices is carried out the same way, and to be more precise, by pressing and long holding the side controller.
  3. If you managed to bring your iPhone back to life, then you should select the recovery option and synchronize, simultaneously agreeing to save previously made backup file copies in the device’s memory.

At the final stage, the phone is reconfigured, after which it would not hurt to write down the saved code and password in some notebook or diary, so that one not very fine day the user does not have to restore this data again.

Question answer

Why is the procedure needed?

  • First, you will need to clear your iPad by resetting it if you are going to sell it or exchange it for a new one. In this way, you will protect yourself from personal data getting to strangers. You should also use the device restart function when applying under warranty, for exactly the same reasons.
  • Secondly, you should use this function if any malfunctions begin to occur in the tablet’s operation. You don’t have to endure glitches and freezes, just as you don’t have to contact a service center to fix it. There is often a situation where a simple restart of iOS really helps solve most of the problems associated with it.

If the process is stuck on the logo

If the reset procedure starts and freezes, displaying only the Apple logo on the screen, you should wait a few hours and then try to reboot the device using the buttons (the so-called Hard Reset). Most often, this method is the solution to this problem.

Possible errors that may appear when resetting the device:

  • Error 3194. This error sometimes occurs when restoring official firmware, or installing another one. This error is most often solved by installing the latest version of iTunes on your PC.
  • Error 3004. This error appears when installing a clean operating system through iTunes. It is solved in a very non-standard way - by installing the Internet Explorer browser as the default browser. Or, the second option to solve the problem would be to disable the antivirus before starting to reset the device.
  • Error 14 or 9. These unknown errors often occur when a non-original Lightning cable is used during the recovery process using a personal computer.
  • Error 4013. The appearance of this error 100% indicates that there are problems with the iPad hardware. It is better to contact a service center with this problem.
  • Error -1. Occurs during the process of resetting the tablet, about halfway through. There are many reasons for this, and if you restarted using the original cable, and with the latest version of iTunes, you should try the following. iTunes must be run as an administrator when starting the recovery process. To do this, right-click on it and then select “Run as administrator.” If this does not help, you should contact service.

Double check

How to reset Apple ID? Often this requires restoring access to your account. Let's say, through double verification of authorization. It will have to be enabled initially on the Apple device.

Let us assume that such a requirement is met. Then, to restore the Apple ID account, the user will need to:

  1. Repeat 4 steps from the first instructions.
  2. A. It will be absent if the corresponding option is not enabled on the mobile device.
  3. Specify the access code. It will be presented to the user when two-factor verification is activated.
  4. Select a trusted device. An SMS or email will be sent to it with a code to continue resetting the password.
  5. Get the “secret combination” and enter it in a special line in the Apple ID recovery form.

Next, the user will have to come up with and repeat a new password. The main problem is that to work with such a technique, you have to enable two-level authorization check in advance.

Partially gaining access to a locked iPad

There is a way to get to the browser, log in to a social network or cloud storage and upload your photos to the cloud in order to partially rescue valuable information from a locked device. Siri will help us with this:

  1. When notified of the shutdown, press the Home button or use your voice to call Siri.
  2. "How much time".
  3. The voice assistant will announce the time and display the “Clock” on the screen.
  4. Go to the icon and in the open application click “Add”.
  5. Do not choose from the proposed cities, but write an unclear word so that the system does not find it in the list of cities.
  6. Click on the word you just wrote, click “Select all” - “Give definition” - “Internet”.
  7. The gadget redirects to the Google search page with the corresponding request.
  8. Go to the Google.Drive cloud storage and using the “Plus” button and the “Upload files” function, you can view or download the necessary photos from your device.
  9. The same can be done in any service (Vkontakte, Instagram), which will quickly gain access to the media library.

Pressing the Home button will take you back to the lock screen.

Contact support on Apple.com

If all of the above options are not effective, we recommend contacting Apple technical support. Do the following:

  1. Go to apple.com;
  2. In the top right click on “Support”;
  3. On the page that opens, click once on the search bar, and in the list of quick links that opens, click on “Apple ID Account Page”;

  4. Then select the “Contact Apple Support” option;

  5. Tell the system your location";
  6. Enter the serial number of your device or select your device from the list of devices;
  7. From the listed list of options, select “Password Reset”;
  8. Create a support ticket and wait for a response. Usually a response will be received within a few days.

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