Setting up Internet and Wi-Fi on Dom.ru routers from WiFiGid

Hi all! Today we will be setting up a router from the Dom.ru provider. Before we get started, I want to say a couple of important things. Firstly, the provider does not have its own routers. That is, these are the same TP-Link, D-link, ASUS, on which they simply stuck a sticker.

Secondly, such devices are additionally loaded with proprietary stripped-down firmware. In the article I will talk about the configuration - both with special firmware and with regular firmware. The process is quite simple, but if you have any difficulties or questions, write in the comments.

Speaking of difficulties! The question is often asked: what type of connection does the Dom.ru provider use? Answer: "PPPoE". To log in you will need the login and password specified in the agreement. If you have an “Interzet” provider, then you use: “IPoe” or also “PPPoE”. In any case, you need to keep at hand the contract, which contains the necessary data.

Connection

How to connect a router? The connection is quite simple. First of all, you need to find the so-called “WAN” port. It looks like a network port and always stands out from others - by color or designation (most often it is blue). You need to connect the cable provided by your provider to it.

The remaining local “LAN” ports have the same color, and you can connect any local devices there: computers, laptops, TVs, printers, CCTV cameras, etc. The connection is made using a regular network cable - a spare cord should be in the box that came with the router.

NOTE! If you use other Internet centers, then also try to find WAN and LAN ports. Typically a WAN may have a "planet" icon. LAN inputs are usually numbered.

If you configure from a phone or tablet, you can connect via Wi-Fi. To do this, you need to look under the device’s body and find the name and password for the wireless network. Usually the name duplicates the full name of the model. The password must be on a separate line. If there is no password, then find a line with an eight-digit PIN code - it can also be used for authorization.

Connecting the router

In the box with the device, the user will find the necessary components for connection, so immediately after completing the preparatory work, you can begin to resolve the issue of how to properly connect the Wi-Fi router.


Scheme of step-by-step actions:

  1. Use a patch cord to connect the network card (NC) of the computer and one of the LAN connectors of the router;

  2. Next, install the twisted pair cable introduced into the apartment by Dom.Ru into the Internet port of the device;

  3. Then connect the device to the power supply. To do this, insert the cord from the included power supply into the round socket (it’s difficult for even a beginner to make a mistake here, since the adapter plug will not physically fit into other connectors);

  4. Plug the power supply into a 220V socket;
  5. Sit down at the PC monitor and look at the network settings, for example, on a Windows 7 computer, click “Start” and, having entered the “Control Panel”, go to the “Network and Internet” tab, where click “Network Center”. Next, go to the “Change adapter parameters” tab and call “Properties” from the connection. If not, check the “TCP/IPv4” box. Then click on the “Properties” virtual key. In the menu that appears, specify the assignment of addresses in automatic mode, as shown in the screenshot below;

  6. Restart your computer;
  7. Ready. You can begin the settings procedure.

How to log into the Web interface?

How to enter the router settings? The coolest thing is that you can access the configurator using any device - be it a computer or a phone. To do this, you first need to connect to the local network to the device (see the chapter above).

Now open the browser and enter the IP or DNS address of the device in the address bar. The address can be found on the same label. The most commonly used addresses are:

  • Popular IPs – 192.168.1.1 or 192.168.0.1
  • TP-Link – tplinklogin.net
  • D-Link – dlinkrouter.local
  • Asus – asus.com
  • Zyxel Keenetic – my.keenetic.net

If you have connected to the device correctly, then you will be asked to enter your username and password. By default, many routers use two combinations: “admin-admin” and “admin-*empty string*”. You can also view your login and password on a piece of paper.

NOTE! If you have difficulty connecting, or the login and password do not match, then reset the router to factory settings. To do this, find the “RESET” button on it and press it for 10 seconds. After this, the device will reboot and you can log into it.

Possible problems when setting up a Wi-Fi router

In 99% of cases, problems arise for four reasons:

  • The equipment is incorrectly prepared - for example, the cable is not connected to the WAN, but dangles somewhere “between”.
  • In the network settings, there are no checkboxes for automatically searching for IP addresses or DNS servers.

  • Errors were made inadvertently when selecting parameters.
  • The router has inappropriate firmware or is not designed to work on the specified network. It’s worth either looking for a suitable option on the forums or waiting for an update from the manufacturer for the domestic market segment.

Until recently, ASUS had a problem with L2TP, when the required provider address simply did not fit into the text field and the setup ended with an unskippable error - the problem was solved within a month.

Firmware from Dom.ru

As I said at the very beginning, if you see that the device has a sticker from this company, then most likely it has unofficial firmware from the provider.

  1. Select the operator: “DOM.ru” or “DOM.ru – InterZet”.

  1. Select the connection type. If your provider is simply “DOM.ru”, then select “PPPoE”. If “Interzet”, then select “IPoe”.
  2. Do not look at the connection status, you need to click on the “Change settings” link.
  1. First enter the “Login” and “Password” from the agreement. Below you enter the data for “Wi-Fi”. If you have a dual-band router that supports two frequencies (2.4 and 5 GHz), then the password is entered separately for each network. For convenience, you can enter the same key. To change the name of the wireless network, click “Advanced settings”.
  1. At the end, click “Save”.

What routers are used by the Dom.ru provider

Dom.ru uses routers manufactured by Netgear. Previously, there were routers made by ZTE (black), but the provider refused to use them. According to information from the technical support of the provider itself, these routers are already available for use only by Dom.ru. There is no point in buying it back after terminating the contract, since the router will not work with other Internet providers.

Be careful, sometimes employees deliberately mislead the client: they claim that another provider can be connected to the router and offer to buy a router.

TP-Link

Setting up a TP-Link router for “Home” is done in the same way as with other providers that use this type of protocol authentication.

Old firmware

On the left, select: “Network” - “WAN”. Next, specify the connection type as “PPPoE”. Enter your login and password (twice) and click “Connect”.

To configure the WiFi network, go to the “Wireless Mode” section.

New firmware

Select “Basic setup”. Next, go to the “Internet” section. We indicate our connection type and enter additional data. At the very end, click “Save”. To change the Wi-Fi name and password, go to the “Wireless Mode” section.

Detailed connection settings

For more detailed TP-Link configurations, you can see the article here.

D-Link

On classic firmware, you need to follow the path on the left: “Network” - “WAN”.

If you have a dark interface, then first go to “Advanced settings”. Next, you need to find the “Network” section and click on the link that says “WAN”.

If you see at least some connections, then select each one and click on the “Delete” button. After that, click “Add”.

We indicate the connection type as “PPPoE”. All you have to do is enter the “Username” and password (twice). At the very end, click on the “Connect” button, which is located in the lower right corner of this window.

The network name and password can be changed in the “Wi-Fi” section. Look at the links “Basic settings” and “Security settings”.

More detailed settings of the D-Link Internet center can be viewed at this link.

Firmware update

There are two ways to search for the latest firmware for your equipment:

  • In the router interface, which is located at 192.168.1.1. As a rule, such information is located at the top of the menu or in the settings.

  • Directly on the official website of the manufacturer. To quickly find suitable options, you should use the search by router number. Next to the proposed instructions there will definitely be an archive with innovations.

It’s also important to deal with the network card in advance using the Driver Booster , which, as the name suggests, can load the appropriate drivers and increase the chances of compatibility.

ASUS

Go to the “Internet” section - in the left menu. We indicate the type “WAN” as in the picture below. Enter your login and password. Click “Apply”.

Wi-Fi connection settings are located in the “Wireless Network” section. There you just have to change the name and key.

See detailed settings of the Acyc router here.

Software

You can update the firmware only in automatic mode. To do this, on the start tab, you need to click on the link in the lower left corner (titled “Update firmware”). Of course, the connection to the Internet must be configured correctly (the router will look for firmware on the provider’s website).

It is important to know! Installing any firmware yourself can be done at your own peril and risk! Do not turn off the power or disconnect the connection to the PC during reinstallation.

Setting up the Dom.Ru router - shown in the film:

ZyXEL Keenetic

Old firmware

Click on the planet icon. Click on the “PPPoE/VPN” tab. Click “Add connection”.

You can enter any name in the “Description” line. Next, specify the protocol type, login and password. And don’t forget to specify the connection type as “Broadband connection (ISP)”. Click on the “Apply” button.

To change the Wi-Fi network settings, you need to click on the corresponding icon at the very bottom.

New firmware

Go to the “Wired” connection page. In the line “Authentication with the provider (PPPoE / PPTP / L2TP)” - indicate “PPPoE”. Enter the username and key.

To set up a Wi-Fi network, you need to follow the path: “Home network” - “Wireless Wi-Fi network”.

Detailed settings

More detailed instructions can be found at this link.

Basic ways to restore your Internet connection

These simple tips will help you regain access to the network and improve its quality:

  1. Call Dom.ru technical support. Hotline operators will provide basic assistance or notify you of a line failure. If the problem cannot be resolved immediately, it will be transferred to a second line. A specialist will contact you at a convenient time. If this does not help, the provider will send a repairman to your home.
  2. Call a specialist. If the provider refuses to help for free or their specialist has not identified the problem, contact the service center. The technician will conduct a full diagnostic and repair the devices.
  3. Reboot all devices. Sometimes a simple reboot of the router and computer is enough to resolve problems.

First of all, it is recommended to reboot your home equipment. If this doesn't help, contact your provider. The company is obliged to solve the problem. If there is no fault on the part of Dom.ru, you will have to call a specialist on a paid basis.

Tenda

When you first log in, you will immediately see the Quick Settings window. Specify the type of WAN connection.

Below we enter additional data for authentication. Specify dynamic “Address mode” and check the box for automatic connection.

You can change your wireless network settings in the “Wireless Mode” section.

For detailed configuration of this router, see the instructions here.

Linksys

In the “Internet Setup” line, indicate the connection type. We also enter the user name in the “User Name” line, and the password in the “Password” line.

To change the Wi-Fi name, you need to go to “Wireless” and then go to “Basic Wireless Settings”. Enter the name in the “Wireless Network Name (SSID)” line. Save the settings by clicking on the “Save Settings” button.

To change the password, go to the next tab “Wireless Security”. Specify “Security Mode” as “WPA2 Personal”. Change the password in the “WPA Shared Key” line. Save the settings again.

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