Why does the fitness bracelet not connect to the phone? Causes of problems and their solutions

Mobile gadgets have begun to spread throughout the world at tremendous speed. Recently, these things are one of the most necessary goods for any person.

In addition, most famous corporations have come up with additional accessories for electronic gadgets, without which people cannot imagine their lives - these are smart watches.

When people purchase a smartwatch, they immediately wonder about connecting the gadget to their phone. Problems may arise at this stage. To connect an electronic watch, you need not only to have Bluetooth turned on. Although it is also very important. In addition to activating it, you need to make sure that a special application is installed on your phone and that the Internet is activated.

It is important to note that pairing devices depends on the type of operating system. Today, the main types of such systems are Android and iOS.

What you need to connect a smart watch to your phone

When a person first encounters a smart watch, he is faced with the acute question of pairing with a smartphone. Unlike a Bluetooth headset, this will not work by simply activating Bluetooth and connecting through the settings of your mobile device.

As a rule, to pair two devices, the following requirements must be met:

• Internet availability;
• active Bluetooth;
• special application (each brand of watch has its own).

It turns out that there are not so many requirements, so even a beginner can connect a smart watch to a phone.

Smart watches can be used without connecting to a smartphone, but in this case a person will not be able to access the full functionality of the device.

Before establishing a connection, it is worth noting that the connection process will differ depending on the type of device. Therefore, we will offer 2 instructions:

• for Android;
• for iOS.

You just need to select one of the proposed instructions that corresponds to the type of smartwatch.

Main reasons

Each manufacturer uses its own mobile application to pair smartwatches with a mobile device. After installing and activating the software, the bracelet connects via a wireless Bluetooth headset and a USB cable. Disruptions may occur during operation.

The main reasons why equipment does not dock:

1. The bracelet does not see the smartphone via Bluetooth.
2. I can't connect, my phone won't sync.
3. Doesn't sync
4. The sensor loses connection and turns off.

How to connect a smart watch to an Android phone

First, let's look at the connection principle for Android smartphones. To set up a connection, we need Bluetooth, Wi-Fi (mobile Internet), and a special mobile application.

At the beginning of the material, we already noted that the connection program will differ depending on the brand of watch:

• for Xiaomi – Mi Fit;
• for Huawei and Honor – Huawei Health;
• for Samsung – Samsung Health.

If your smartwatch brand isn't on the list, don't despair. The name of the application is always indicated on the box or in the instructions that come with the gadget. As a last resort, you can get all the necessary information on the manufacturer’s website.

We also note that Samsung watches, for example, can easily connect to Honor or Xiaomi smartphones. And the Huawei device goes to Samsung or Honor. So you can easily combine devices from two different companies.

Since there are quite a lot of applications, let’s look at the principle of connecting using the example of the very popular Amazfit Bip smartwatch (a sub-brand of Xiaomi) to an Android smartphone. For devices of other brands the principle will be similar. You just need to download another application.

So, first you need to download the Mi Fit program on your phone. On Xiaomi it is already installed by default, but owners of devices from other brands will need to visit Google Play.

After downloading, we activate Bluetooth and the Internet connection on the smartphone, and also check whether the smartwatch is charged. The next step is to launch Mi Fit. The program will greet you with a friendly interface, where the “+ Add device” button will be immediately visible.

We press the button, then click on “Clock”, select our model and wait for pairing to begin. The process may take 5-10 minutes as the smartwatch's firmware and GPS sensor data are updated.

In the future, the watch will connect to the phone instantly if there is a Bluetooth connection.

Instructions for Android

There are many programs for Android to control wearable gadgets and other equipment. In particular - Mi Fit (Xiaomi), Huawei Wear (Huawei and Honor), Galaxy Wearable (Samsung). But the Wear OS application from Google is considered the most popular and multifunctional. A large number of smart watches and fitness bracelets work with it.

Instructions:

1. Install Wear OS applications from the Play Market or other software recommended by the manufacturer. Wear OS can be downloaded from the link below. The proprietary utility is downloaded by scanning the QR code in the user manual.
2. Turn on Bluetooth on your smartphone: “Settings” -> “Bluetooth”. Or through the top notification curtain.
3. Turn on the smart watch and hold down the button until the flashing indication appears. The device will go into search and pairing mode. The combination of buttons and type of indication may vary. See your user manual for exact details.
4. Go to the Wear OS app. Tap on the “Add new device” item. The program will show a list of supported gadgets. Select the desired watch model. Click on it. The pairing process will begin.

Sometimes the program asks you to enter a PIN code to gain access to the watch. Look at the code on the box or in the user manual. Often the initial PIN code is: "0000" or "1234". After pairing is established, perform the initial setup of the device.

Download QR Code

Wear OS by Google Developer: Google LLC

Price: Free

How to connect your watch to iPhone

Apple is famous for its “magic”, which is accompanied by connecting any branded accessories to a smartphone. Apple Watch in this case was no exception. They pair with iPhone differently than regular Android smartwatches.

The instructions for Apple iPhone look like this:

1. Charge your Apple Watch.
2. Activate the Internet and Bluetooth on your phone.
3. Put the watch on your hand and launch the Watch program (installed by default, or downloaded in a couple of clicks through the App Store).
4. On Apple Watch, hold the button over the wheel for a couple of seconds.
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5. Choose your language.
6. When a notification appears on the iPhone screen, click the “Next” button.

7. Hold your Apple Watch close to your phone, and when the following notification appears on the screen, tap the Pair button.

8. When the DVR window appears on your phone, point your iPhone camera towards the watch display.
9. Select the hand on which you will use the Apple Watch.
10. Confirm the terms of the user agreement.
11. Install the necessary programs on your watch and create a password code for them.

12. Wait until your watch is updated to the latest version.

Some may find the process of connecting an Apple Watch to an iPhone very complicated. But this is only at first glance. After all, in the future, pairing will occur automatically if the Bluetooth module is activated on the iPhone.

Connecting watches of other brands to an iPhone occurs in the same way as described for Android devices.

How to fix?

The very first step in fixing the problem should be sending SMS from your smartphone to your smartwatch:

pw ,123456,ts# - this is done to make sure that all settings are made correctly.

The message must not contain spaces or periods. If the watch has not responded to the SMS, you can try entering the combination

pw ,523681.1 s #

Within 20 - 30 seconds, the watch display will display the parameters that were sent in response to the user's request.

Particular attention should be paid to the lines marked with a red dot. Let's start from top to bottom:

• url – parameter shows the SeTraker application server. Smart watches use it while working. For Russia, the server address must consist of the numbers 52.28.132.157.

If a different address is specified in the watch parameters, then you need to send the following SMS commands:

pw ,123456, ip ,52.28.132.157,8001# or pw ,523681, ip ,52.28.132.157,8001#

In response to the request, you should receive a notification about the new server registration. You should immediately restart your smartwatch.

To reboot you need to send pw ,123456, reset # or pw ,523681, reset #

• imei – the value in the parameters on the dial must match imei wath baby. If the digital indicators do not match, you need to send an SMS command to the user’s watch:

pw ,123456, imei , xxxxxxxxxx xxxxx# or pw ,523681, imei ,xxxxxxxxxxxxxxxx#

xxxxx is the imei of a children's watch. It is glued either to the box or to the back cover of the device.

• GPRS – this parameter is located at the very bottom of the list. The numbers in brackets indicate the internet signal level. The parentheses are also preceded by either OK or NO. If the letters NO are in front of the brackets, you need to give the following SMS command to your cellular operator:

Beeline – pw,123456,apn,,,belaine,belaine# or

pw,523681,apn,,,belaine,belaine#

Tele2 - pw,123456,apn,,,#

Megafon - pw,123456,apn,internet,gdata,gdata# or

pw,523681,apn,internet,gdata,gdata#

MTS - pw,123456,apn,,mts# or

pw,523681,apn, ,mts#

After completing the steps, the watch should receive the message “APN OK”.

All corrected parameters must be re-entered into the database by clicking “Save”.

If the clock does not synchronize with the application, there is most likely no Internet in this area.

Why doesn't my smart watch connect to my phone?

When connecting a smartwatch to a phone, many people are put off by the large number of instructions. In this regard, the owner of smart devices cannot set up pairing. Let's figure out why this happens and highlight several reasons:

• smart watch is discharged;
• There is no Bluetooth connection on the phone;
• the special application was not downloaded;
• the watch is located too far from the phone;
• failure of the communication module or one of the components of the smart watch.

Fortunately, the last cause of the problem is the least likely to occur. That is, in most cases the watch does not connect due to the user’s simple inattention. Next, we'll figure out how to fix the problem.

No pairing with smartphone

Turning on a smartwatch means not only its autonomous operation, but also communication with the phone. Therefore, during initial setup, synchronization with the device (phone, smartphone, iPhone, tablet) is required. Use a Wi-Fi or Bluetooth connection. The first option is considered energy-intensive.

If, when turned on, a lack of synchronization with the phone is detected, the smartwatch loses its functionality. To fix this, check the following:

If the system board is faulty, it is impossible to solve the problem yourself. The device requires repair or replacement.

What to do if your phone doesn’t see your smart watch

Having identified all the causes of the problem, you can safely move on to eliminating the connection error. As a rule, problems are resolved very easily.

First you need to check if the watch is really charged. It may not necessarily be 100%, but the higher the charge level, the better. The next step is to check the availability of an Internet connection and Bluetooth.

Next, check whether a special application is downloaded to your phone. Then open it and place the smartwatch in close proximity to the smartphone. Press the pairing button and follow the instructions that appear on the screen.

If none of the above helped, try restarting your smartphone and watch.

Installing the application on your phone

To work with smart watches on Android, for example on the Samsung Galaxy, you will need to first install a special application. WEAR OS enables operation with smart watches. To install, perform the following steps:

1. To get this application, you need to go to Google Play and use search to find the page to install this application.
2. The program needs to be downloaded and installed.
3. When you first start, pair and configure the smartwatch.

When setting up, you need to pay special attention to the messages. It is important that alerts have a loud enough tone so that they cannot be missed. Such functions are also performed by the Galaxy Wearable program. By activating the Google Now service, you can use voice programs to control your watch.

When performing setup, it is recommended to activate geolocation. This will allow the watch owner to track movement along various routes.

If you set up work with contacts, then using the watch you can make calls, receive SMS and dictate a response using a voice assistant.

How to connect a children's watch to a smartphone

Along with regular smartwatches, children's watches are popular. For many parents, the process of connecting such a gadget to the phone becomes difficult. This is due to the fact that the children's accessory functions a little differently.

For example, watches for children usually have a slot for a SIM card. That is, first you need to insert a SIM card, and only then start setting up. The following steps are no different from connecting a regular smartwatch to a smartphone.

You need to download a special application to your child's phone. The manufacturer always indicates its name and provides a link. If you cannot find such information, try the SeTracker program first, second, or third version.

By following the instructions that appear on the screen, you can easily set up pairing. But this is not the end of the setup process. After all, you will also need to indicate the “SOS” number. His child will be able to dial by pressing a special button on the case.

Finally, a similar application will need to be downloaded to the parent’s smartphone. This will allow you to monitor the child. After all, this is exactly why watches like this are purchased.

If the connection process causes you difficulties, watch the detailed video instructions, which describe each step of the algorithm, and also offer an overview of one of the most popular smart watches for children.

Installing the application on a smart watch

It is possible to install the necessary programs on the watch. A prerequisite for this is their synchronization with the phone. To install the application this way, follow these steps:

1. You need to turn on your smart watch.
2. If you press the Power key, you can see a list of applications already installed here. You need to scroll down the page and open the Play Market.
3. Now you need to select your Google account.
4. You can use the search to go to the application page. In this case, you can use a voice assistant or keyboard to enter a request.
5. When you go to the desired page, download the application and install it.

After the first launch, the program is configured for further use.

Why can't my phone see my child's watch?

Connecting a children's watch to a smartphone is accompanied by the same problems that arise when pairing regular smart watches. Our specialist has collected the most popular questions from parents and provided answers to them.

Hermann

Expert in the field of digital technologies and the activities of mobile operators. I am engaged in constant monitoring of industry changes in Russia and abroad.

Ask a Question

Question to the expert

What should you do first?

Check that your smartphone is connected to Bluetooth and that the watch battery has charge. Try rebooting your devices and reconnecting.

What to do if the parent’s phone does not see the position of the children’s watch?

This usually happens because the location function is deactivated in the settings of the children's accessory. Take the watch in your hands and carefully read all the settings.

What to do if nothing helps?

If you have carefully studied all the settings of your smart device, but the phone still does not see the accessory, you will need to contact a service center. Remember that even children's watches have a one-year warranty, so you can return the gadget to the place of purchase.

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Author

Hermann

Expert in the field of digital technologies and the activities of mobile operators. I am engaged in constant monitoring of industry changes in Russia and abroad.

How to contact SeTrasker support

You can contact the technical support service of the SeTraker application at https://setraker.org/contacts/; specialists contact clients within 2 hours. On the site, the user can ask a free question in the chat. The owner of the watch can submit a request for paid repair of the device, or diagnostics of the smart watch.

At the same time, the cost of service includes the issuance of new ID parameters, a guarantee of solving any technical problem that the owner of the equipment has encountered. Otherwise, a refund will be issued.